I’m Oli, an experienced brand, content and customer experience consultant.
I support brands and individuals in reaching their business goals through the power of interactions that delight and leave a lasting impression.

Developing the right brand and its expression is your chance to build a sustainable connection with your current and potential customers. It builds brand trust, affinity and a loyal customer base.


I’m here to help you:

  1. Gain a deep understanding of your audience based on real insight

  2. Successfully engage your audience with the right content and experience

  3. Become discoverable and amplify your message on the right channels

  4. Build engaged and loyal communities comprising of your ideal customers

 

I’m fluent in both German and English, giving you the opportunity to reach new markets in the DACH region, as well as the US & UK.

How I can support

    • For brands who don’t have a brand strategy and need support in defining their distinct position in the market and how to best go about communicating it to the world and their ideal audiences.

    • Also suitable for established businesses that need a fresh approach to their brand.

    • Planning any marketing campaign under an existing brand strategy, including the most suitable channels and messages across the full funnel.

    • Translation of your brand strategy into an effective and inspiring content strategy for your brand.

    • Helping you determine the content and social media channels that can help you target your ideal audience.

    • Topics and cultural areas where your brand should own as part of the content strategy.

    • A content and audience engagement plan for any social media platform you’re on and other owned channels including your company blog/content hub, podcast or YouTube channel.

    • A deep-dive into your personas or target audiences, including the customer journey and touchpoints along the way.

    • Audits of the current customer experience with suggestions for new and improved touchpoints.

    • Facilitation of workshops to get to the heart of the experience issues as a team.

    • User testing design and facilitation to guide digital experience improvements.

  • No business is the same - so please do get in touch if you know you need support with brand or marketing, not knowing where to begin. The way I support you will always be bespoke to your needs.

  • Suitable for any brands or businesses requiring internal upskiling in areas of marketing, brand or experience. This can happen in the form of online training, in-person training as well as workshops on any of the following topics:

    • Brand Strategy

    • Content Strategy and Content Marketing

    • Social Media (incl. platform specific traning)

    • Championing Customer Experience

    • SEO for Beginners

Get in touch